Gylas Dairy Privacy Policy
Last Updated: August 6, 2025
Gylas Dairy is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, or any of our services, including our home delivery.
By using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this policy.
1. Information We Collect
We collect personal information that is necessary to provide you with our services and improve your experience. This may include:
Contact Information: Your name, address (for delivery), email address, and phone number.
Account Information: Your username and password for our website or app.
Payment Information: Details required to process your payments, such as credit/debit card numbers, bank account details, or UPI information. Please note that we do not store your full payment information; it is securely processed by our third-party payment gateways.
Order and Purchase History: Details of the products you have purchased from us.
Device and Usage Data: Information about how you access and use our services, such as your IP address, browser type, operating system, and pages you visit on our website.
Location Data: If you have enabled location services, we may collect your precise location to facilitate delivery.
2. How We Use Your Information
We use your personal data for the following purposes:
To Process and Fulfill Orders: To deliver your products, process payments, and manage your account.
Customer Support: To respond to your inquiries, complaints, and requests.
Communication: To send you order confirmations, delivery updates, and important service-related notices.
Marketing and Promotions: With your explicit consent, to inform you about our new products, offers, and promotions. You will always have the option to opt-out of these communications.
To Improve Our Services: To analyze customer behavior and preferences to enhance our products, website, and delivery service.
Legal Compliance: To comply with legal obligations, prevent fraudulent transactions, and protect our rights.
3. Data Sharing and Disclosure
We will not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties only in the following situations:
Delivery Partners: We share your name, address, and contact number with our delivery staff or third-party courier services to fulfill your orders.
Payment Gateways: We share your payment details with our secure payment partners to process your transactions.
Legal Requirements: If required by law, a government authority, or a court order, we may disclose your information.
4. Data Security
We are committed to ensuring that your information is secure. We have implemented reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect from unauthorized access, disclosure, or misuse. This includes using encryption for data in transit and secure servers for storage.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request a copy of the personal data we hold about you.
Correction: You have the right to request the correction of any inaccurate or incomplete data.
Withdraw Consent: You have the right to withdraw your consent for any data processing activities for which you have previously provided consent.
Opt-out: You can opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or by contacting us.
6. Cookies and Tracking Technologies
Our website and app use cookies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, analyze site traffic, and personalize content. You have the option to disable cookies through your browser settings, but this may affect the functionality of our services.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, through other communication channels.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: gylasdairy@gmail.com
Phone: +919251031922
Address: Gylas Dairy Haldeena Road, Kairwara Alwar ( Raj.)