Gylas Dairy Terms and Conditions
Last Updated: August 6, 2025
Welcome to Gylas Dairy. These Terms and Conditions ("Terms") govern your use of our website, mobile application (if any), and our services, including the purchase and home delivery of our products. By accessing, Browse, or using our services, you agree to be bound by these Terms and our other policies, including our Privacy Policy, Shipping Policy, and Return Policy.
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services.
1. Refers to the dairy products and other items offered for sale by Gylas Dairy.
2. Eligibility
You must be at least 18 years of age and a resident of India to place an order and use our services. By using our services, you represent and warrant that you meet these eligibility requirements.
3. Account Registration and Security
To place an order, you may be required to register for an account and provide accurate and complete information, including your name, address, phone number, and email.
You are responsible for maintaining the confidentiality of your account details, including your password. You agree to be solely responsible for all activities that occur under your account.
You must notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.
4. Ordering and Payments
Order Acceptance: All orders are subject to our acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to, product unavailability, errors in pricing or product information, or issues identified by our credit and fraud avoidance department.
Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of all applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.
Payment: We accept various payment methods, including credit/debit cards, net banking, and UPI. Your payment details are processed securely by our third-party payment gateways. You agree to provide current, complete, and accurate payment information.
Order Cut-off: Orders for next-day delivery must be placed before the specified cut-off time, as detailed in our Shipping Policy.
5. Delivery
We will deliver the products to the address provided by you at the time of placing the order.
Delivery times are estimates and may vary due to unforeseen circumstances, such as weather conditions, traffic, or other external factors.
You are responsible for ensuring that a person is available to receive the delivery. As our products are perishable, failed delivery attempts due to your unavailability may result in the forfeiture of the order, and no refund will be issued.
Upon receiving your order, please inspect the products for any damage or spoilage before accepting the delivery.
6. Cancellations, Returns, and Refunds
Our policies for cancellations, returns, and refunds are outlined in our dedicated Shipping Policy and Return and Refund Policy, which are incorporated into these Terms by reference.
Due to the perishable nature of our products, returns are generally not accepted. Refunds or replacements are only offered in specific cases, such as for damaged or incorrect items, and must be reported within the time frame specified in our Return Policy.
7. Product Information and Quality
We make every effort to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content are entirely accurate, complete, reliable, or error-free.
All our products are subject to the standards set by the Food Safety and Standards Authority of India (FSSAI).
Gylas Dairy is not liable for any health issues, allergies, or other adverse effects resulting from the consumption of our products. We advise you to read the product labels carefully for ingredients and nutritional information.
8. Intellectual Property
All content on our website and app, including text, graphics, logos, images, and software, is the property of Gylas Dairy or its content suppliers and is protected by Indian and international copyright and trademark laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our platforms for personal, non-commercial purposes only. You may not copy, reproduce, or distribute any content without our prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Gylas Dairy and its employees, directors, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, or goodwill, arising out of or in connection with your use of our services.
10. Indemnification
You agree to indemnify, defend, and hold harmless Gylas Dairy and its affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising from or in any way related to your violation of these Terms or your use of our services.
11. Governing Law and Jurisdiction
These Terms and your use of our services are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Alwar, Rajasthan, India.
12. Changes to the Terms
We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective upon being posted on our website. It is your responsibility to review the Terms periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the new Terms.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: gylasdairy@gmail.com
Phone: +919251031922